99aab Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 99aab ("we", "us", "our") collects, uses, stores, shares, and protects the personal data of users ("you", "your") who access or use the 99aab platform at https://99aab.net, including all associated services such as sports betting, live casino, slot games, and account management features.

99aab is committed to handling your personal data with transparency and in accordance with internationally recognised data protection principles. We serve Pakistani players primarily and take our obligations regarding the privacy of Pakistani users seriously.

By registering for a 99aab Account or using our platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please refrain from using the 99aab platform.

2. Data Controller

For the purposes of applicable data protection law, 99aab is the data controller responsible for your personal data processed through the 99aab platform. This means we determine the purposes and means of processing your personal data.

All enquiries relating to this Privacy Policy, data subject rights requests, or concerns about data handling at 99aab should be directed to our support team using the contact details provided in Section 15 of this Policy.

3. Data We Collect

3.1 Identity and Contact Data

• Full legal name and date of birth (required for KYC age verification);
• Residential address (city, province, postal code);
• Email address and/or Pakistani mobile phone number;
• Government-issued identity document details (CNIC number, passport number) where submitted for KYC purposes.

3.2 Financial Data

• JazzCash or Easypaisa mobile wallet account identifiers;
• HBL, UBL, Meezan Bank, or Bank Alfalah account details used for deposit or withdrawal;
• Transaction history including deposits, withdrawals, and bet records denominated in PKR.

3.3 Technical and Usage Data

• IP address, device type, operating system, and browser type;
• Pages visited on the 99aab platform, time and duration of visits, and clickstream data;
• Login timestamps, session duration, and geographic location data derived from IP address;
• Device identifiers and cookies as described in Section 8.

3.4 Communications Data

• Records of communications with 99aab support including email correspondence;
• Feedback and survey responses you voluntarily submit to 99aab.

4. How We Collect Data

99aab collects your personal data through the following means:

• Directly from you – when you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, or interact with any 99aab feature that requires input;
• Automatically – through cookies, server logs, and analytics tools as you browse and use the 99aab platform;
• From third-party payment processors – when you use JazzCash, Easypaisa, or a Pakistani bank to fund your 99aab Account, we receive transaction confirmation data from those providers;
• From identity verification services – where 99aab engages a third-party KYC service to verify the documents you submit.

5. Purposes of Processing

99aab processes your personal data for the following purposes:

• To create and manage your 99aab Account and verify your identity and age;
• To process deposits and withdrawals in PKR through your chosen payment method;
• To provide cricket betting, live casino, slot gaming, and all other 99aab services;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct;
• To comply with applicable legal and regulatory obligations, including anti-money laundering (AML) requirements;
• To enforce the 99aab Terms & Conditions and administer responsible gaming controls;
• To communicate with you regarding your Account, transactions, and material changes to 99aab's policies;
• To improve the 99aab platform based on aggregated usage analytics;
• To send you promotional communications where you have provided consent and not subsequently withdrawn it.

6. Legal Basis for Processing

99aab processes personal data on the following legal bases:

• Contract performance – processing necessary to provide the services you have contracted for when registering a 99aab Account;
• Legal obligation – processing required to comply with applicable laws including KYC, AML, and fraud prevention requirements;
• Legitimate interests – processing for platform security, fraud prevention, and service improvement where these interests are not overridden by your rights;
• Consent – where you have given explicit consent, such as for receiving promotional communications. You may withdraw such consent at any time by contacting 99aab support.

7. Sharing Your Data

99aab does not sell, rent, or trade your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary:

• Payment processors – JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah and their processing partners, to execute your deposit and withdrawal instructions;
• KYC and identity verification providers – to verify documents you submit during age and identity verification;
• Game software providers – to facilitate the delivery of casino and betting products on the 99aab platform;
• IT and hosting providers – who maintain the technical infrastructure on which 99aab operates;
• Law enforcement and regulators – where we are required to disclose data by law, court order, or in connection with a fraud or AML investigation;
• Professional advisers – including lawyers and auditors who provide services to 99aab under duties of confidentiality.

8. Cookies and Tracking Technologies

8.1 What Cookies We Use

The 99aab platform uses the following categories of cookies:

• Strictly necessary cookies – required for the platform to function, including session authentication and security tokens. These cannot be disabled;
• Functional cookies – remember your preferences such as language settings and preferred lobby view;
• Analytics cookies – collect aggregated, anonymised data about how users navigate the 99aab platform to help us improve the service;
• Marketing cookies – used with your consent to personalise promotional communications relevant to your 99aab activity.

8.2 Managing Cookies

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 99aab platform. Strictly necessary cookies cannot be turned off as they are essential for platform operation.

9. Data Retention

99aab retains personal data for as long as your Account remains active and for a further period as required by applicable law or regulation. Specifically:

• Account and identity data is retained for a minimum of five years from Account closure to satisfy AML and record-keeping obligations;
• Financial transaction records are retained for a minimum of five years from the date of each transaction;
• Communications with support are retained for three years from the date of each interaction;
• Analytics and log data is retained in anonymised, aggregated form for up to two years.

After the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

10. Data Security

99aab implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• TLS 1.3 encryption for all data in transit between your device and the 99aab platform;
• AES-256 encryption for sensitive data at rest;
• Bcrypt password hashing – 99aab never stores passwords in readable form;
• Multi-factor authentication options for your 99aab Account;
• Access controls limiting personal data access to authorised 99aab personnel only;
• Regular security assessments and vulnerability testing of the 99aab platform.

Despite these measures, no internet transmission or electronic storage is 100% secure. If you have reason to believe your 99aab Account has been compromised, contact us immediately at [email protected] (displayed as plain text only, not a link).

11. Your Rights

Subject to applicable law, you have the following rights with respect to your personal data held by 99aab:

• Right of access – to request a copy of the personal data 99aab holds about you;
• Right to rectification – to request correction of inaccurate or incomplete personal data;
• Right to erasure – to request deletion of your personal data where it is no longer necessary, subject to legal retention obligations;
• Right to restriction – to request that 99aab restrict processing of your data in certain circumstances;
• Right to data portability – to receive your data in a structured, machine-readable format where processing is based on consent or contract;
• Right to object – to object to processing based on legitimate interests, including direct marketing;
• Right to withdraw consent – to withdraw consent for processing based on consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact the 99aab support team using the details in Section 15. We will respond within 30 days of receiving a valid request. Identity verification may be required before we can process your request.

12. Children's Privacy

The 99aab platform is strictly for adults aged 18 and above. 18+ We do not knowingly collect personal data from individuals under 18 years of age. If we discover that a minor has provided personal data to 99aab, we will immediately close the Account, void any associated balances, and delete the personal data. If you believe a minor has registered a 99aab Account, please contact us immediately.

13. Third-Party Links

The 99aab platform may contain references to third-party services such as game providers and payment processors. This Privacy Policy applies solely to data processed by 99aab. We are not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of 99aab.

14. Changes to This Policy

99aab may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users by email or in-platform notification.

Your continued use of the 99aab platform after a revised Policy has been posted constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 99aab, please contact our support team. All enquiries are handled in English during Pakistan Standard Time (PKT) business hours.

For responsible gaming support including self-exclusion requests, please also visit our Responsible Gaming page.